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Token MarketDocs

- Product overview

- API-Key
- Request Headers
- Text Models
- Embedding Models
- Reranker Models

- Cache-Hit Discounts

- Programming Assistant

- Performance Metrics
- Contact Us

Contact Us

Need help with integration, verification, billing, or partnerships? Choose the best channel and we can investigate and reply faster.

Route by Issue TypePrepare the request context before you submit it so we can resolve the issue more efficiently.

CONTACT OPTIONS

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4 contact options

Integration and IncidentsTechnical SupportAPI calls, unavailable models, request errors, or provider-routing issues.support@tokensmarket.ai Enterprise and PartnershipsBusiness InquiriesEnterprise integration, bulk usage, custom services, and partnership consultations.sales@tokensmarket.ai Billing and Top-UpsBilling SupportTop-ups, balances, quotas, billing details, or enterprise payment issues.billing@tokensmarket.ai Entity VerificationEnterprise VerificationQuestions about business verification documents, verification status, or review outcomes.contact@tokensmarket.ai

SELF-SERVICE

You Can Also Start Here

Browse the FAQ FirstQuickly troubleshoot authentication, model, rate-limit, and balance issues.Check Your API KeyCheck token groups, quotas, models, and IP restrictions.Explore Smart RoutingLearn about automatic routing and request parameters.

Include This Information When You Contact Us

Workspace, model ID, request time, request ID, error code, and redacted request parameters. Do not send a full API Key, password, or other sensitive credential.

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